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Empowering Excellence: Unleashing Potential with HR Expertise

As a seasoned HR professional with a diverse skill set and extensive experience in Talent Acquisition, Learning and development, and Performance Management, I am eager to bring my knowledge and expertise to a dynamic and forward-thinking team.

In my current role as the Manager of People Function, I have acquired a deep understanding of various aspects of HR, which are aligned with the current trends in the Talent and performance Management industry. My experience spans multiple key areas:

Talent Acquisition:

  • Manpower planning and budgeting to strategically align staffing needs with organizational goals.
  • Creation of comprehensive job descriptions to attract top talent.
  • Effective management of hiring metrics, including Cost Per Hire (CPH) and its essential components.

Learning & Development:

  • Proficiency in the Addie Model for designing and implementing training programs.
  • Conducting thorough Training Needs Analysis to identify skill gaps.
  • Content curation and creation to develop engaging learning materials.
  • Experience in Learning Management System (LMS) implementation and administration.
  • Skillful management of training budgets and vendor relationships.

Organizational Competency Framework:

  • Utilization of the RepGrid model to create a comprehensive Organization Competency Framework that serves as the foundation for HR functions, from recruitment to employee exit strategies.

Performance Management:

  • Extensive experience in planning, creating, and implementing Objectives and Key Results (OKRs) using tools like GTM Hub and Lattice, aligning them with organizational objectives and the competency framework.
  • Development of Key Result Areas (KRAs) and Key Performance Indicators (KPIs) for operations teams in a cascading format.

HR Policies and Processes:

  • Involvement in the creation and maintenance of HR policies, processes, and the organizational handbook to ensure compliance and best practices.

Operational Excellence:

  • Possession of a Six Sigma Black Belt certification, emphasizing my commitment to process improvement and operational excellence.

Language Proficiency:

  • Basic knowledge of the German language, supported by an A2 Level certification, adds a valuable dimension to my skill set in a global context.

I am committed to staying current with industry trends and continuously enhancing my knowledge and skills to remain at the forefront of Talent & Performance Management practices.

I am excited about the opportunity to contribute my expertise to your organization and work alongside a team of professionals who are committed to excellence and innovation. I believe that my skills and experience align well with the requirements of your team, and I am eager to discuss potential opportunities.

Thank you for considering my application. I look forward to exploring how I can be a valuable asset to your team and contribute to your organization’s continued success.


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Manager People Functions

  •  MyOperator
  •  Jun 2020 - Apr 2021

Implemented the LMS to promote self-learning in the remote working culture.
Designed and implemented the Competency Framework
Evaluate organizational learning goals, and skill/competency gaps and plan interventions accordingly
Designed & executed psychometric assessments with the help of our in-house Psychologist.
Evaluate training requirements for each division, consulting with department managers.
Designed training programs and professional development courses to facilitate meeting organizational goals and individual professional needs.
Deliver different skill/competency development Programs
Training evaluation using the Kirk Patrick Model
Ownership of the Internal and external FAQ portals on Guru & ZOHO respectively.
Managing a team of 2 instructional designers
Designed & executed the Online Induction Module for all new hires moving away from the convention PPT & Individual Led induction program saving 24 Man hours a month for the HR team resulting in an efficiency improvement of 12%. The direct impact is payroll processing time reduced by 5 working days.
Designed, Developed and deployed the NHT Module for Sales & Support in Coordination with the Quality Team, which helped in reducing the TAT for QA training by 2 days.

Reengineered the quality process by automating most of the reports and removing redundant task
Improved the Process quality for Sales from 27.76% to 77.34% in 9 Months
Improved the Process quality for Support from 27.76% to 77.34% in 9 Months
Helped all departments formulate KRA & KPIs
Designed the Balanced Score Card for all departments
Currently in the process of reengineering the Quality Process to follow the 6 Sigma Methodology

Responsible for end-to-end recruitment of both Tech and non-tech
Upskilling the TA team on Competency-Based Recruitment
Reduce hiring timeline
Automate the recruitment process via ZOHO ATS

Skills: E-learning Implementation · Teamwork · Management Development · Recruiting · Problem Solving · Training & Development · HR Policy Formulation · Training · Presentation Skills

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