Duties & Responsibilities:

◦ Design & Develop for existing and new training materials and programs
◦ Conduct facilitation / training for existing and new internal employees and external students / clients
◦ Conducting Assessment, Moderation evaluations and reports
◦ Authoring and maintaining the Documentation system for students (HR /CRM functions)
◦ Update; maintain and releasing new product releases documents
◦ Authoring and maintenance of standard operating procedures user manuals for active versions of the CiMSO (full suite) software
◦ Research and development of the SETA Accreditation Training Development Program; (documents, procedures, training materials and policies)
◦ Marketing the Training department

Achievements:

◦ Full CiMSO Suite End User certification
◦ ODETDP NQF lvl 5 certification
◦ Position Promotion: Document Controller > Skills Development Administrator

Software Program(s):

◦ CiMSO Software (full suite); CiMSO Web (Backoffice), Redmine
◦ Microsoft Office, LibreOffice, Internet / Thunderbird, Skype, FileZila, AnyDesk
◦ Zoom, Teams, WeTransfer, Google Classroom, Wondershare, Paint.net, Ispring, Adobe